Ongoing Support

 

 

Monitoring

Our team of disaster recovery specialists will monitor your backups 24/7, right down to the 15 minute increment. If you miss two 15 minute backups in a row, you can rest assured that we are actively investigating and resolving the issue.

 

• Recovery Assistance

Restoring data is quick and easy, so much so that many of our clients choose to handle restores in-house.  However, we are here anytime to assist with any restore, whether it’s a single document or an entire server.

 

• Maintenance

Iron Gate is a fully managed solution, so you don’t have to worry about maintenance for the NAS device.  We take care of everything.